FAQs


We will be updating this page as questions come in, please refer to this page before emailing Headquarters.

What dates will the SPS Virtual Event take place?
We have live events planned for the virtual event September 14–October 29. September 14–17, 2020 we will host live scientific sessions, social events, exhibit hall exploration and more. Attended poster times, sponsored presentations, and CE Courses will take place each week following those dates on Tuesday and Thursdays, between September 23–October 29, 2020. All content will be available on-demand through June 2021.

What if I already paid for 2020 Meeting registration?
If you have already paid your 2020 Meeting registration fee, we will automatically be adding you to our registration list, unless you indicate otherwise.

How can I register for the SPS Virtual Event?
Registration for the virtual event is open! Please plan to sign up in advance of September 10 so that we can ensure you receive your login details prior to September 14.

How can I sign up for a Continuing Education Course?
CE Courses will be conducted in an online format between the dates of September 23–October 29th, once a week. You can sign up for Courses at the time of registration, modify your existing registration to add on, or you may also sign up for only CE Courses by selecting the “CE COURSE ONLY” registration option.

When can I login to the Virtual Meeting?
If you register by September 10, you will receive an email prior to the start of the virtual event with your login details. You will be able to login to the platform on the morning of September 14 and we encourage you to start exploring and connecting right-away. Join a global get-together before sessions start or chat with friends. A link to access the platform will also be posted on the Annual Meeting website, but you must be registered to access it.

What do I need to access the Virtual Platform?
Our virtual platform provider is 6Connex, they are compatible with your computer or tablets. We recommend you use Chrome or Firefox to access the platform. Please run this SYSTEM CHECK on the system you plan to use to access the content to ensure you have all the necessary capabilities to access the content. If you are experience bandwidth issues while watching webcasts, please try closing any VPN connections and other programs running on your computer at the same time and restricting access to other family members activities during the time you plan to watch the sessions.

How do I ask questions during the sessions?
Each session will have areas to chat with other attendees and the presenters and there is a Q&A area as well to input questions for the speaker/s. Please use each area as indicated and be sure to note who your question is for so the moderator can take note.

How can I get help during the Meeting?
If you need technical help or have general conference questions during the event, please visit the Help Desk. SPS and 6Connex staff will be there to assist you.

Are there advertising opportunities during the virtual meeting?
Yes, there are many ways you will be able to gain additional exposure within the virtual platform. Advertising opportunities can be found here; some opportunities are exclusive to our exhibitors and sponsors.

Can I submit a poster to present during the Meeting?
Poster presentations will take place within our virtual platform. The submission deadline has passed, and all abstracts have been reviewed. If you submitted your abstract but have not received email confirmation on acceptance, please email Krystle Correll. Poster guidelines are available here and on the “Presenting your Poster” section of the website.

When will abstracts be available, and who has access to them?
Poster materials will go live at the start of the meeting on September 14 and are available until June 2021; after that date access to the materials is no longer available. A registration login is required to access this content, so materials are only available to registered attendees for the SPS 2020 Virtual Meeting. Authors may at any time request that their poster PDF or MP4 is removed from the virtual environment.

Will all sessions be available on-demand?
Currently, all sessions will be available on-demand for the duration of the platform access (June 2021). If anything changes, we will be sure to communicate that with attendees.

How do I find more information about Virtual Exhibits?
Please visit the Exhibits FAQs page, or the Exhibitor Portal if you are interested in becoming an Exhibitor.